General Terms:

1. Check-in/Check-out Times:

   • Check-in time is usually around 12:00 PM to 2:00 PM.

   • Check-out time is typically between 10:00 AM and 12:00 PM. Late check-out may incur an extra charge depending on availability.

2. Reservation and Payment:

   • A valid ID (passport, national ID) may be required at check-in.

   • Payments are generally accepted via cash, credit card, or online payment systems. Specific payment methods accepted may vary.

   • Booking confirmation is required to secure your reservation.

3. Cancellation Policy:

   • Free cancellation within a certain time frame (usually 24-48 hours before check-in).

   • Non-refundable booking policies may apply to discounted rates.

   • Cancellation charges may apply if the booking is canceled after the free cancellation window.

4. Guest Responsibility:

   • Guests are responsible for maintaining the property in good condition. Any damages caused by guests may incur additional charges.

   • Guests must follow the hotel’s rules and regulations regarding noise levels, behavior, and safety.

5. Smoking and Alcohol:

   • Smoking policies: Some hotels have designated smoking areas, while others may prohibit smoking indoors entirely.

   • Alcohol: Hotels may have an in-house bar or may allow guests to bring in alcohol, though certain regulations may apply.

6. Pets:

   • Pet policies vary. Some hotels allow pets for an additional fee, while others may have restrictions or no pet policy at all.

7. Liabilities:

   • The hotel will not be liable for any loss or theft of personal belongings. It's advised to secure valuables in a safe or with hotel staff if available.

8. Damage or Loss:

   • Any loss or damage to hotel property caused by a guest will be billed accordingly.

9. Hotel Services:

   • Availability of amenities like room service, Wi-Fi, restaurant, etc., may depend on the hotel's schedule and availability.

Special Considerations:

• Force Majeure: In case of natural disasters or unforeseen events (like floods or strikes), the hotel may adjust or cancel reservations without penalty.

• Modification of Booking: Changes to booking dates or the number of rooms may be subject to availability and additional charges.